Sustainable Substitutes for Shopify

Online shopping software with large market share and a right-wing company culture.

Reasons to avoid Shopify

Shopify, while enabling small businesses to compete in e-commerce, exhibits several ethical and sustainability red flags. Its Big Tech alignment, privacy vulnerabilities, lack of transparency, data monopoly, reliance on Big Tech, AI bloat, facilitation of misinformation, and tax avoidance practices make it a platform with significant drawbacks. These issues undermine its ethical standing and long-term sustainability.

Ethical and Sustainable Shopify Alternatives

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The 6 main issues with Shopify

Big Tech - Big Tech companies do not nourish people and planet. This is especially true in times of political tension.

Shopify operates as a major platform in the e-commerce sector, often acting with the scale and influence of Big Tech. Its business model and market position align it closely with the practices and power dynamics of other tech giants, such as relying on vast networks of sellers and data to dominate the online retail space. Source: WIRED: Shopify Goes Soul-Searching (2022)

Privacy Concerns - User data is likely to be stored and used against users' best interest.

Shopify has experienced data breaches where rogue employees accessed customer transaction details for hundreds of merchants, raising serious privacy and security concerns. Additionally, an API flaw exposed the revenue and traffic data of thousands of stores, further highlighting vulnerabilities in its data protection measures. Sources: ZDNet: Shopify API flaw offered access to revenue data of thousands of stores (2019)ZDNet: Shopify discloses security incident caused by two rogue employees (2020)

Lack of Transparency - Opacity in operations, data handling, or supply chains, making it difficult for users to understand practices.

Shopify has faced criticism for its handling of controversial merchants, such as hosting Breitbart’s store, and for not immediately addressing or disclosing data access issues. This lack of transparency in moderation and security practices undermines trust in the platform. Source: WIRED: Shopify’s Breitbart Fight Proves It: These Days, Tech Has to Take a Side (2017)

Monopoly - Market dominance that stifles competition and limits user choice.

Shopify holds a dominant position in the e-commerce software market, second only to Amazon in the U.S. Its control over millions of merchants and billions of transactions creates a data monopoly, as it leverages this data to drive AI and other services, potentially stifling competition. Source: TechCrunch: Shopify is preparing for AI shopping agents to change everything (2026)The Verge: How Shopify’s network of sellers can take on Amazon (2021)

AI Bloat - Service has unnecessary or harmful AI features.

Shopify’s CEO has stated that teams must justify hiring by proving AI cannot perform the task, indicating a heavy reliance on AI tools. This approach risks AI bloat, where AI is overused at the expense of human labor and potentially inflates operational complexity and costs. Sources: The Verge: Shopify CEO says no new hires without proof AI can’t do the job (2025)

Support of Authoritarian Regimes - Companies actively supporting, financing and legitimising regimes and unethical policies.

Shopify CEO Tobi Lütke has publicly endorsed a tax-tiered voting system, which would strip voting rights from anyone who does not pay income tax (including pension recipients). Lütke has also shown right-wing political leanings and expressed sympathy for some of Donald Trump’s demands, such as border control and tarrifs. Sources: Fortune: Why did a $154 billion CEO just endorse stripping most Americans of voting rights—and taking us back to the 19th century? (2026)The Globe and Mail: Shopify CEO Lütke says Canada’s tariff response ‘the wrong choice’ (2025)Tech Won't Save Us: Shopify’s Leaders Are Pushing Right-Wing Politics in Canada (2026)

Suggestions and Feedback

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