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CiviCRM

An open-source Constituent Relation Management system for non-profit organisations.

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Description

CiviCRM is a free, open-source constituent relationship management (CRM) system designed specifically for non-profits, advocacy groups and other mission-driven organisations. It provides a comprehensive suite of tools to manage contacts, donations, events, memberships and communications, all within a single, integrated platform.

The platform is highly modular, allowing users to enable only the features they need, such as contact management, fundraising, or email marketing. This flexibility makes it adaptable to a wide range of use cases, from small community groups to large international NGOs. CiviCRM’s commitment to open-source principles means that users can customise the software to fit their specific requirements and a global community of developers and users contributes to its continuous improvement.

CiviCRM is particularly valued for its privacy-friendly approach. When self-hosted, it avoids third-party trackers, data mining and advertisements, ensuring that sensitive information remains secure and under the organisation’s control.

Sustainability Features of CiviCRM

Free of Charge - The services provided can be used for free.

CiviCRM is free of charge. It is open-source software, meaning you can download, install and use it without any licensing fees. However, costs may arise from hosting, customisation, or support services if you choose to use third-party providers.

Open Source - Free and Open-Source Software

CiviCRM is open-source software, allowing users to access, modify and distribute the source code.

European - Based in Europe, ensuring compliance with GDPR and European privacy and labor regulations.

CiviCRM is based in the UK, ensuring compliance with European data protection regulations like GDPR.

Ad-Free - Services that do not display advertisements to users, ensuring a cleaner and more private experience.

CiviCRM does not display advertisements, providing a clean and uninterrupted user experience.

Self-Hostable - Services that can be hosted by users, giving full control over data and enhancing privacy.

CiviCRM can be self-hosted, giving users complete control over their infrastructure and data.

Modular Design - Hardware designed for easy repairs and upgrades, extending product lifespan and reducing e-waste.

CiviCRM features a modular architecture, allowing users to enable or disable specific components based on their needs.

No AI Bloat - Service forgoes inclusion of unnecessary AI features.

CiviCRM does not have unnecessary AI as a core feature, but third party AI integrations may exist.

Privacy Friendly - It does not track users unnecessarily.

CiviCRM is designed with privacy in mind, especially when self-hosted, as it minimises exposure to third-party data collection.

Summary

CiviCRM is a free, open-source CRM platform tailored for non-profits, offering modular tools for contact, donation and event management while prioritising privacy, data control and self-hosting capabilities.

Sustainability Score
91

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